Karie
Willyerd never set foot on the Boise State campus until she attended her
graduation ceremony in 1997.
To get to that moment, she took classes
over the Internet from her home base in Fort Worth, Texas, to earn her
master’s degree in instructional and performance technology.
"It is hard to find such a
diversity of working professionals in a traditional program,"
Willyerd says. "I was amazed at how much sense of classroom you
could create in an online environment. The camaraderie with the other
students was very collegial."
Willyerd, 46, burst through the glass
ceiling while working on the Boise State degree program, which she saw
advertised in a professional journal.
When she began taking classes in 1995,
she was management development chief for Lockheed Martin Technical
Aircraft Systems.
By the time she graduated in 1997, she
had received two promotions and was director of people and
organizational development in charge of employee training for the entire
company—a firm in which most employees must annually pass
certification tests.
Now 10,000 employees depend on Willyerd
to provide on-the-job and after-hours training.
Like the Boise State program, Willyerd
leans heavily on computer-based training. One-sixth of Lockheed’s
training programs are delivered directly to employees’ desktops.
Others train at multi-media stations
located throughout the facility. Employees can also take after-hours
courses at local universities.
Courses cover over 1,500 topics from
aircraft manufacturing to leadership development.
"I didn’t go back to school
because I thought it would advance my career—I already had a good
job," Willyerd says.
Instead, she wanted theoretical
development and training more relevant to her field to go along with her
degree in English and journalism from Texas Christian University.
"I got some ideas from the program
that helped me expand my thinking and contributed particularly to my
second promotion.
"I had a semi-mentor who said, ‘Don’t
look at jobs that are available. Look at what the organization needs and
the skills you have to fill those needs.’ "
Willyerd put together a presentation
addressed to the president of the company detailing why and how Lockheed
should manage its workplace culture rather than just allowing it to
happen.
"Fortunately, he liked the
idea," Willyerd says. "As a result, I ended up getting
promoted to an executive position."
Willyerd’s next step is a doctoral
program in management from Case Western Reserve in Cleveland. Only this
time she’ll see the campus before she graduates. On some weekends, she’ll
have to fly to Ohio to take courses.