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* Who should you contact when you have technical questions or problems? 
Ron Grames Ron Grames

Systems Administrator
Instructional & Performance Technology
Room ET-320
College of Engineering
Boise State University
1910 University Dr.
Boise, ID 83725

Office: (208) 426-3144 
Cell: (208) 850-0631 
Fax: (208) 426-1970
Email: rgrames@boisestate.edu

Hi, I'm the IPT Department's Systems Administrator.

I am involved in replacing the traditional classroom isolation with a collaborative online communication and learning environment.

My primary responsibilities includes the administration, back-up and support of the IPT online classes. When you take your first online course I will get you ready by creating your account, getting you the necessary online classroom software (Lotus Notes), assist where necessary in getting your PC and our software up and running. I will also teach you the basics of using Lotus Notes in a classroom environment as you work your way through our online Bootcamp.

I provide support with our online help desk and emergency cell phone and I will try to provide all the technical assistance you may need during your studies here at Boise State University.

I also support all faculty, staff, and students' technical issues for the IPT department.

Secondary responsibilities include the end of semester online course evaluations for Boise State University's College of Engineering.

Visit my website at http://iptde.boisestate.edu/

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Copyright © 2000-2007 Department of Instructional & Performance Technology
ET-327, College of Engineering, Boise State University, 1910 University Dr., Boise, ID 83725-2070
Voice: 208.426.1312; Fax: 208.426.1970; Email: lburnett@boisestate.edu 
Last updated on April 22, 2008