Diane Dormant, Ph.D. Graduate Adjunct Professor Department of Instructional & Performance Technology College of Engineering Boise State University 1910 University Dr. Boise, ID 83725-2070 Office: (208) 426-1312 Fax: (208) 426-1970 Email: dormant@indiana.edu

Dr. Dormant has been a consultant and university teacher for thirty years in change management, organizational consulting, and group training techniques. Currently, she teaches graduate courses at Indiana University in the Department of Instructional Systems Technology and in the Ergonomics Program.

Consultant: As a consultant in change management, instructional development, and organizational communications, her clients have included pharmaceuticals, manufacturing, healthcare, banking, insurance, social service, education, and the military.

Developer: As President of Dormant & Associates, Inc., Diane directed the development of numerous training and communication products, including The Change Mapping SM Workshop which provides skills-training for organizational teams responsible for implementing change projects.

Publications on Change Management:

Dormant, D. (1999). Implementing human performance in organizations. In H.D. Stolovitch and E.J. Keeps (eds.), Handbook of human performance technology. (2nd ed.). San Francisco: Jossey-Bass.

Dormant, D. (1997) Planning change: past, present, future. In R. Kaufman, S. Thiagarajan, and P. MacGillis (eds.), The guidebook for performance improvement: working with individuals and organizations. San Francisco: Pfeiffer.

Dormant, D. (1992). Implementing human performance in organizations. In H.D. Stolovitch and ElJ. Keeps (eds.), Handbook of human performance technology. San Francisco. Jossey-Bass.

Dormant, D. (1986). The ABCD's of managing change. In M. Smith (ed.), Introduction to performance technology. Washington, DC.: The National Society for Performance and Instruction.

Dormant, D. (1979). A Trainer's Guide to Change Agentry. Washington, DC: NSPI Journal. (Winner of NSPI's Outstanding Publication Award).