Steve Villachica, Ph.D. Associate Professor Department of Instructional & Performance Technology College of Engineering, ET328 Boise State University 1910 University Dr. Boise, ID 83725-2070 Office: (208) 426-4664 Fax: (208) 426-1970 Email: SteveVillachica@boisestate.edu

Educational/Professional Background:

Dr. Steve Villachica holds a bachelor's degree in English, master's degree in computer technology in education, and Ph.D. in Educational Technology from the University of Northern Colorado. Dr. Villachica has consulted and worked in business, government, and non-profit settings for more than 25 years. As Chief Learning Officer of DLS Group, Inc., of Denver, Colorado, he collaborated with colleagues to create large-scale performance support systems, e-learning, instructor-led training, job aids, and a host of award-winning performance improvement solutions for pharmaceutical companies, law enforcement agencies, securities companies and regulators, the Intelligence Community, and others.

An "expertise junkie," Dr. Villachica's research interests focus on identifying and leveraging expert performance throughout organizations. He is particularly interested in problem solving and decision-making, cognitive task analysis, cognitive apprenticeships, and performance support systems. Other interests include Rapid Application Development (RAD), evaluation , strategic planning, and performance consulting.

Dr. Villachica has used his experience and research interests to collaboratively create a wide variety of performance improvement solutions including:

• Cognitive task analysis specifying the mental model that guides detectives conducting criminal investigations; rapid prototyping depicting potential approaches to improve detective job performance, including custom knowledge bases and training.
• Problem-solving training approaches and distance/blended learning approaches for analysts in the Intelligence Community.
• Evaluations of marketing materials for pharmaceutical sales representatives.
• Cognitive task analysis specifying the mental model that engineers used to troubleshoot software issues with blood collection software and hardware.
• Cognitive task analysis, cognitive apprenticeship, large-scale performance support system for examiners who investigate firms that trade in securities.

Teaching:

Dr. Villachica currently teaches:

• IPT536 Foundations of Instructional & Performance Technology
• IPT537 Instructional Design

Advising:

Dr. Villachica's advisees (on-campus and online students) - Please review the advisement FAQs. For more information, contact him via email or phone, or in person.

Dr. Villachica's Vita

Education	1999. Doctor of Philosophy, Educational Technology, University of Northern Colorado, Greeley, Colorado. Dissertation title: An Investigation of the Stability of Pathfinder-Related Measures. This work received the Graduate Dean's Citation for Excellence and the Graduate Dean's Citation for Outstanding Dissertation. 1986. Master of Arts, Computer Technology in Education. University of Northern Colorado, Greeley, Colorado. 1980. Bachelor of Arts, English, Summa cum Laude. University of Northern Colorado, Greeley, Colorado.
Employment	April 1998 to August 2007. Chief Learning Officer DLS Group, Inc., Denver, Colorado. April 1998 to present. Owner, The Cognitive Performance Works, LLC, Greeley, Colorado. July 1987 to April 1998. Lead Performance Technologist/Instructional Designer, DLS Group, Inc., Denver, Colorado. December 1985 to July 1987. Courseware Author, CDI Corporation, Arvada, Colorado. Assigned to Douglas Aircraft Company's (McDonnell-Douglas) Computer-based Training Systems Group, Aurora, Colorado. June 1985 to August 1985. Consultant to the National Council of Educational Opportunity Associations and contracting program to the Audiology Department of the University of Colorado, Greeley, Colorado. April 1984 to May 1985. Instructional Technologist and Technical Writer of the Center for Human Enrichment, University of Northern Colorado. September 1983 to December 1984. Graduate and Teaching Assistant in the Division of Research, Evaluation and Development, University of Northern Colorado. April 1981 to June 1983. Part-time Composition Instructor and  Writing Specialist, Aims Community College, Greeley, Colorado. November 1980 to June 1985. Freelance editor of doctoral dissertations and masters' theses. September 1980 to December 1980. Teaching Assistant in the English department, University of Northern Colorado.
Book Chapters	Endicott, J.E., Villachica, S.W., & Stone, D.L. (1998). KICS: Best practices caught in the web. In  T. Esque & C. Binder (Eds.), Case Studies in performance improvement. Washington, DC: International Society for Performance Improvement. Villachica, S.W., & Stone, D. L. (1998). Rapid application development for performance technology: Five strategies to deliver better interventions in less time. In P. J. Dean and D. E. Ripley (Eds.), Performance Improvement interventions: Performance technologies in the workplace (pp.343-399). Washington, DC: International Society for Performance Improvement. Villachica, S. W., & Stone, D. L. (1998). CORNERSTONE: A case study of a large-scale performance support system. In P. J. Dean and D. E. Ripley (Eds.), Performance improvement interventions: Performance technologies in the workplace (pp. 437-460). Washington, DC: International Society for Performance Improvement. Villachica, S. W., & Stone, D. L. (1999). Performance support systems. In H. D. Stolovitch and E. J. Keeps (Eds.), Handbook of human performance technology: Improving individual and organizational performance worldwide (2nd ed.) (pp. 442-463). San Francisco, CA: Jossey-Bass/Pfeiffer. Villachica, S.W., Stone, D. L., and Endicott, J. E. (2006). Performance support systems. In J. Pershing (Ed.), Handbook of human performance technology: Improving individual and organizational performance worldwide (3rd ed.) (pp. 539-566). San Francisco, CA: Jossey-Bass/Pfeiffer.
Books Villachica, S. W., & Stone, D. L. (in progress). Cognitive strategies for supporting knowledge worker performance (working title).
Articles	REPORTS The Human Performance Technology Research Group (2002, January 3). HPT Cognitive Analysis: A Final Report to the ISPI Board (unpublished report). TRADE PUBLICATIONS McMorrow, S. S. & Villachica, S. W. (1986). Review of the Student Word Perfect TM Software. Journal of Computer-Based Instruction. Lamos, J. P., Villachica, S.W., & Stone, D. L. (1991). Is your CBT worthwhile? CBT Directions, 4, 16-21. Villachica, S. W., Lamos, J. P., & Stone, D. L. (1991). Linking CBT with job performance. CBT Directions, 4, 14-19. Villachica, S. (1996). Program reduces training and improves performance. Multimedia Training Newsletter, 3 (8), 4. Stone, D. L., & Villachica, S. W. (1997). Performance support for knowledge workers. Performance Improvement, 36(3), 6-12. Villachica, S. W. (2002, February). Picturing Expertise in HPT. Performance Xpress, http://performancexpress.org/0202/ Stone, D. L., & Villachica, S. W. (2003). And then a miracle occurs! Ensuring the successful implementation of enterprisewide EPSS and e-learning from day one. Performance Improvement, 42(3), 42-51. Olszewski, J., Endicott, J., Villachica, S. & Stone, D. (2003). Prototyping for e-learning that works! SPBT Focus (13), 2, 63-67. Stone, D. L., & Villachica, S. W. (2004, January 8). Why EPSS? It's all about return on investment (ROI). ASTD TechKnowledge Storytellers (2). Stone, D. L., & Villachica, S. W. (2004, September). What comprises an EPSS? A "big tent" view of learning and job support. ASTD TechKnowledge Storytellers (4). Stone, D. L., & Villachica, S. W. (2004, September). Lessons learned from Victoria's Secret: Ensuring the "pull" for performance-based e-learning. Performance Improvement, 43(8), 5-7. Villachica, S. W., Stone, D. L. & Endicott, J. (2004, November/December). Project alignment: Ensuring successful development and implementation from Day One. Performance Improvement, 43(10), 9-15. Olszewski, J., Grossmann, J., Villachica, S., & Stone, D. (2004, November). QIS, a field-based e-evaluation tool: Marketing strategies and tactics that are making the grade, PharmaVoice, 4(11), 32-35.
Presentations	JURIED PRESENTATIONS Villachica, S. W. (1985, January). The importance of word processing mastery in composition. Paper presented at the annual meeting of the Western College Reading and Learning Association. Denver, CO. Stone, D. L., & Villachica, S. W. (1991, March). Using a feasiblity model to identify viable computer-based training (CBT) applications. In The Selected Proceedings of the 29th NSPI Conference (pp. 252-261). Los Angles, CA. Lamos, J. P., Villachica, S. W., & Stone, D. L. (1991, April). Measuring CBT effectiveness from start to finish. Paper presented at Weingarten's 9th Annual Computer-Based Training Conference & Exposition. San Antonio, TX. Stone, D. L., & Villachica, S. W. (1992, March). Linking CBT with job performance. Paper presented at Weingarten's 10th Annual Computer-Based Training Conference & Exposition. Orlando, FL. Stone, D. L., & Villachica, S. W. (1992, November). Converting from instructor-led to self-instruction. In the proceedings of the Association for Computer Training & Support's Computer Training and Support Conference (pp. 101-1 - 101-6). Orlando, FL. Stone, D. L., & Villachica, S. W. (1992, November). Design basics for developing performance support technology. In proceedings of the Association for Computer Training & Support's Computer Training and Support Conference (pp. 184-2 - 184-6). Orlando, FL. Villachica, S. W., & Moore, A. M. (1993, April). But that isn't what I wanted: Applying rapid prototyping approaches to decrease development time and increase client satisfaction. Paper presented at the annual conference of the National Society for Performance and Instruction. Chicago, IL. Stone, D. L., & Villachica, S. W. (1993, May). Concepts & language overview for novice developers. Paper presented at Ziff Institute's Interactive '93 Conference. Anaheim, CA. Stone, D. L., & Villachica, S. W. (1993, May). Improving performance with performance support systems. Paper presented at Ziff Institute's Interactive '93 Conference. Anaheim, CA. Villachica, S. W., & Moore, A. M. (1995, April). Using technology to leverage performance: Seven things you can do to select the right intervention for the right reason. Paper presented at the annual conference of the National Society for Performance and Instruction. Atlanta, GA. Villachica, S. W., & Moore, A. M. (1995, April). Speed up development time. Paper presented at the annual conference of the International Society for Performance and Instruction. Atlanta, GA. Stone, D. L., & Villachica, S. W. (1995, April). PSS for knowledge workers. Paper presented at the annual conference of the International Society for Performance and Instruction. Atlanta, GA. Caffarella, E., Cole, J., Chen, M., Jennings, M., Villachica, S. (1996, February). The design, development, and recording of a multimedia CD-ROM: A case study. A Paper presented at the annual convention of the Association of Educational Communications and Technology. Indianapolis, IN. Denzine, G., Villachica, S., Deatherage, T., Hill, A., McGill, K., Jackson, D., & Cooney, J. B. (1996, April). Einstellung development and recovery: The role of working memory and susceptibility to interference. Paper presented at the annual convention of the Rock Mountain Psychological Association. Park City, UT. Villachica, S. W., & Moore, A. (1996, April). You want it when? Five proven techniques to decrease development time, improve quality, and increase user satisfaction. Paper presented at the annual conference of the International Society for Performance and Instruction. Dallas, TX. Villachica, S. W., & Moore, A. (1996, April). Using technology to leverage performance. Paper presented at the annual conference of the International Society for Performance and Instruction. Dallas, TX. Stone, D. L., & Villachica, S. W. (1996, April). Training knowledge workers to solve problems: Real-world strategies based on research. Paper presented at the annual conference of the International Society for Performance and Instruction. Dallas, TX. Villachica, S. W., & Moore, A. (1997, April). You want it when? Five proven techniques to decrease development time, improve quality, and increase user satisfaction. Paper presented at the annual conference of the International Society for Performance and Instruction. Anaheim, CA. Villachica, S. W., & Moore, A. (1997, April). Using technology to leverage performance. Paper presented at the annual conference of the International Society for Performance and Instruction. Anaheim, CA. Stone, D. L., & Villachica, S. W. (1997, April). Training knowledge workers to solve problems: Real-world strategies based on research. Paper presented at the annual conference of the International Society for Performance and Instruction. Anaheim, CA. Stone, D. L., & Villachica, S. W. (1997, August). Empowering knowledge workers via cognitive apprenticeships: Performance support systems in action. Paper presented at the annual conference of the Society for Applied Learning Technology Interactive Multimedia. Arlington, VA. Villachica, S. W., & Alderman, F. L. (1998, March). Building transfer from start to finish: Real-world strategies that produce results. Paper presented at the annual conference of the International Society for Performance Improvement. Chicago, IL. Villachica, S. W., Stone, D. L., Clark, R. C., & Foshay, W. R. (1999, March). Cognitive task analysis for HPTers: A panel discussion. Paper presented at the annual conference of the International Society for Performance Improvement. Long Beach, CA. Stone, D. L., Moore, A. K., & Villachica, S. W. (1999, March). Supporting knowledge worker cognition: Three PSS case studies. Paper presented at the annual conference of the International Society for Performance Improvement. Long Beach, CA. Deatherage, T. N., Villachica, S. W., Cooney, J. B., McDevitt, T. M., & Gash, H. (1999, June). Two different models for American and Irish conceptions of listening. Poster session presented at the 11th annual convention of the American Psychological Society. Denver, Co. Stone, D. L., Villachica, S. W., Stark, T. G., & Silber, K. H. (2000, April) Really doing web-based ROI evaluation for sales training: How AT&T actually did it. Paper presented at the annual conference of the International Society for Performance Improvement. Cincinnati, OH. Stone, D. L., Villachica, S. W., Sims, R. M. (2000, April). Making it real: Case-based multimedia compliance training for sales managers. Paper presented at the annual conference of the International Society for Performance Improvement. Cincinnati, OH. Stone, D. L., & Villachica, S. W. (2000, September). Supporting knowledge worker cognition: Three case studies. Paper presented at the Online Learning Conference. Denver, CO. Villachica, S. W. (2000, October). An investigation of the stability of Pathfinder-related measures. Paper presented at the annual conference of the Association for Educational Communication and Technology. Denver, CO. Stone, D. L., Villachica, S. W., & Stark, T. G. (2001, April). A web-based, automated evaluation system: Accountability from Level 1 to ROI. Paper presented at the annual conference of the International Society for Performance Improvement. San Francisco, CA. Villachica, S. W., Clark, R. C., Stone, D. L., & Foshay, W. R. (2001, April). Cognitive perspectives for training complex skill sets: Teaching knowledge workers in the new millennium. Paper presented at the annual conference of the International Society for Performance Improvement. San Francisco, CA. The HPT Research Group (2001, November). A cognitive map of human performance technology: A study of domain expertise. Paper presented at the annual conference of the Association for Educational Communication and Technology. Atlanta, GA. Stone, D. L. & Villachica, S. W. (2002, April). Beyond the crystal ball: Prototyping strategies and tolls for determining solid metrics, shrinking schedules and cost, and improving quality. Paper presented at the annual conference of the International Society for Performance Improvement. Dallas, TX. Villachica, S. W. & Lohr, L. (2002, April). Picturing expertise: Results of a cognitive study of HPT. Paper presented at the annual conference of the International Society for Performance Improvement. Dallas, TX. Stone, D. L., & Villachica, S. W. (2002, June). Web-based, automated evaluation: Accountability from level 1 to ROI-and beyond. Paper presented at the annual conference of the Association for the Advancement of Computing in Education (EdMedia). Denver, CO. Stone, D. L., & Villachica, S. W. (2003, January). Automated web-based evaluation: Levels one to five and beyond. Paper presented at the ASTD TechKnowledge Conference. Orlando, FL. Stone, D. L., & Villachica, S. W. (2003, February). Web-based automated evaluation for E-Learning: Accountability from level 1 to ROI. Paper presented at the Annual Conference of the Society for Applied Learning Technology. Orlando, FL. Murray, M., Stone, D. L., & Villachica, S. W. (2003, April). E-mentoring tools: Online career action planning and performance development. Paper presented at the 2003 annual International Society for Performance Improvement Conference. Boston, MA. Stone, D. L., & Villachica, S. W. (2003, April). Marketing and branding e-learning: A development approach to ensure buy-in and keep them pleading for more! Paper presented at the 2003 annual International Society for Performance Improvement Conference. Boston, MA. Stone, D. L., & Villachica, S. W. (2004, February). Enterprise-wide EPSS: The what, when, why and how. Paper presented at the annual ASTD TechKnowledge Conference. Anaheim, CA. Villachica, S. W. (2004, April). Maximizing response rates to web-based surveys: Practical strategies from the field. Paper presented at the 2004 annual International Society for Performance Improvement Conference. Tampa, FL. Stone, D. L., & Villachica, S. W. (2004, April). Practical management templates and tools for strategic/tactical planning. Paper presented at the 2004 annual International Society for Performance Improvement Conference. Tampa, FL. Stone, D. L., & Villachica, S. W. (2004, October). RAPRO: Employ a rapid ISD approach like the pros! Paper presented at the 2004 International Society for Performance Improvement Performance-Based ISD Conference. Chicago, IL. Stone, D. L., & Villachica, S. W. (2005, January). Cat-herding 101: Keeping them aligned to ensure successful implementation. Paper presented at the 2005 American Society for Training and Development TechKnowledge Conference. Las Vegas, NV. Stone, D. L., & Villachica, S. W. (2005, April). Cat-herding 101: Keeping them aligned to ensure successful implementation. Paper presented at the 2005 Conference of the  International Society for Performance Improvement. Vancouver, British Columbia, Canada. Stone, D. L., & Villachica, S. W. (2005, September). Cat-herding 101: Keeping them aligned to ensure successful implementation. Paper presented at the International Society for Performance Improvement's 2005 Fall Management of Organizational Performance Conference. Las Vegas, NV. Stone, D. L., & Villachica, S. W. (2005, September) Other lessons from Victoria's Secret: Ensuring the "pull" in instructional systems. Paper presented at the International Society for Performance Improvement's 2005 Fall Instructional Systems Conference. Las Vegas, NV. Stone, D. L., & Villachica, S. W. (2005, September). Want reliable metrics for your organization? Use prototyping! Paper presented at the International Society for Performance Improvement's 2005 Fall Instructional Systems Conference. Las Vegas, NV. Stone, D. L., & Villachica, S. W. (2006, February). 10 ways to better blended learning for knowledge workers. Paper presented at the TechKnowledge conference of the American Society for Training and Development. Denver, CO. Stone, D. L., & Villachica, S. W. (2006, February). Lessons learned aligning projects: Cat-herding 101. Paper presented at the TechKnowledge conference of the American Society for Training and Development. Denver, CO. Stone, D. L., & Villachica, S. W. (2006, April). But what do decision-makers want to know? Selecting and scoping appropriate evaluation approaches. Paper presented at the Annual Conference of the International Society for Performance Improvement. Dallas, TX. Stone, D. L., & Villachica, S. W. (2006, April). Dancing in the minefield. Managing project risks. Paper presented at the Annual Conference of the International Society for Performance Improvement. Dallas, TX. Stone, D. L., & Villachica, S. W. (2006, May). Seeing the organizational big picture: An Action-oriented evaluation case study. Paper presented at the Annual International Conference and Exhibition of the American Society for Training and Development. Dallas, TX. Stone, D. L., & Villachica, S. W. (2007, January). Dancing in the minefield. Managing project risks. Paper presented at ASTD's TechKnowledge Conference. Las Vegas, NV. Stone, D. L., & Villachica, S. W. (2007, May). 10 ways to better blended learning for knowledge workers. Paper presented at the Annual Conference of the International Society for Performance Improvement. San Francisco, CA. Stone, D. L., & Villachica, S. W. (2007, May). Bottling expertise: Using cognitive task analysis to specify how experts make decisions and solve problems. Paper presented at the Annual Conference of the International Society for Performance Improvement. San Francisco, CA. Stone, D. L., & Villachica, S. W. (2007, June). 10 ways to better blended learning for knowledge workers. Paper presented at the Annual International Conference and Exhibition of the American Society for Training and Development. Atlanta, GA. INVITED PRESENTATIONS Villachica, S. W. (1994, February). But what's the bottom line: Measuring training's impact on job performance. Paper presented at the ASEE's CIEC Conference. San Antonio, TX. Villachica, S. W. (1994, February). What they need, when they need it: Integrating OJT and performance support. Paper presented at the ASEE's CIEC Conference. San Antonio, TX. Villachica, S. W. (1994, September). But what's the bottom line: A performance-based approach for measuring training's impact on job performance. Paper presented at the Montreal Chapter of the International Society for Performance and Instruction. Montreal, Canada. Stone, D. L., & Villachica, S. W. (1995, May). Using technology to leverage performance: NASD's multimedia solutions. Paper presented at SOFTBANK Institute's Interactive '95 Conference. Anaheim, CA. Villachica, S. W. (1995, September). Selecting the right intervention for the right reason. Paper presented at SOFTBANK Institute's Interactive '95 Conference. Orlando, FL. Villachica, S. W. (1995, September). How to create a conducive environment for PSS. Paper presented at the Performance Support '95 Conference. Washington, DC. Villachica, S. W., & Moore, A. (1996, July). Training knowledge workers to solve problems: Real-world strategies based on research. Paper presented at the Front Range Chapter of the International Society for Performance and Instruction. Denver, CO. Villachica, S. W. (1997, February). Using technology to leverage performance. Paper presented at the Educational Technology Association of the University of Northern Colorado. Greeley, CO. Cole, J. R., & Villachica, S. (1997, November). Designing EPSS shells: An integrated solution for online delivery systems. Paper presented at the Front Range Chapter of the International Society for Performance and Instruction. Denver, CO. Villachica, S. W. (1998, February). Using technology to leverage performance. Workshop presented at the Integration of Technology class (ET 680) at the University of Northern Colorado. Greeley, CO. Villachica, S. W. (1997, February). Using technology to leverage performance: How to ensure you select the right interventions for the right reasons. Paper presented at the Silicon Valley Chapter of the International Society for Performance and Instruction. Mountain View, CA. Villachica, S.W., Stone, D. L., Clark, R. C., & Foshay, W. R. (1999, October). Cognitive task analysis for HPTers: A panel discussion. Paper presented at the Front Range Chapter of the International Society for Performance and Instruction. Denver, CO. Villachica, S. W. (2000, June). Making it real: Case-based multimedia compliance training for sales manager. Paper presented at the International Master's Showcase: State of the Art Corporate Training Workshop of the 2000 Annual Conference of the Association for the Advancement of Computing in Education. Montreal, Canada. Villachica, S. W. (2000, June). Making it real: Case-based multimedia compliance training for sales manager. Paper presented at the Educational Technology Association at the University of Northern Colorado. Greeley, CO. Stone, D. L., & Villachica, S. W. (2000, November). Multimedia production at DLS Group: Technology improving performance. Paper presented to the multimedia production class of the University of Colorado at Denver. Denver, CO. Villachica, S.W. (2001, March). Technology, learning, or performance: Where is our focus? What label do we use? Paper presented at the Educational Technology Association at the University of Northern Colorado. Greeley, CO. Stone, D. L. & Villachica, S. W. (2001, April). Show me the money: Really doing web-based ROI evaluation for sales training: How AT&T really did it. Paper presented at the annual conference of the International Society for Performance and Instruction. San Francisco, CA. Stone, D. L. & Villachica, S. W. (2001, September). Beyond toy web sites: PSS design strategies for integrating a marketing presence, on-line services, e-learning, and operational support. Paper presented at the Silicon Valley Chapter of the International Society for Performance Improvement. Mountain View, CA. Stone, D. L. & Villachica, S. W. (2001, October). Web-based, automated evaluation: Accountability from level 1 to ROI-and beyond. Paper presented at the annual Online Learning Conference. Los Angles, CA. Villachica, S. W. & Lohr, L. (2002, March). Picturing expertise: Results of a cognitive study of HPT. Paper presented at the Front Range Chapter of the International Society for Performance and Instruction. Denver, CO. Stone, D. L. & Villachica, S. W. (2002, April). E-Learning without falling into the e-lemming's abyss: Practical do's and don't for spearheading effective e-learning in your organization. Cracker Barrel presentation at the annual conference of the International Society for Performance and Instruction. Dallas, TX. Stone, D. L. & Villachica, S. W. (2002, June). Automated web-based evaluation: levels 1-5-and beyond. Paper presented at the annual Training Directors' Forum. Las Vegas, NV. Stone, D. L. & Villachica, S. W. (2003, February). Web-based automated evaluation for e-learning: Accountability from level 1 to ROI. Presented at the 2003 VNU Training Conference. Atlanta, GA. Stone, D. L. & Villachica, S. W. (2003, June) Practical management templates and tools for strategic/tactical planning. Paper presented at the annual Training Directors' Forum. Phoenix, AZ. Stone, D. L., & Villachica, S. W. (2003, September). Avoiding techno-lust: How to determine enterprise-wide e-learning readiness. Paper presented at the annual Online Learning Conference. Los Angeles, CA. Stone, D. L. & Villachica, S. W. (2004, February). EPSS for impact: 15 confessions of a scarred veteran. Paper presented at the annual ASTD TechKnowledge conference. Anaheim, CA. Villachica, S. W. (2004). Beyond toy web sites and e-learning courses: Design strategies for integrating a marketing presence, on-line services, e-learning, and operational support. Paper presented at the May 7, 2004 meeting of the University of Northern Colorado's Educational Technology Department's ID Tea. Greeley, CO. Stone, D. L. & Villachica, S. W. (2004, June). And then a miracle occurs!: Ensuring successful EPSS implementation from Day One. Paper presented at the annual Training Director's Forum. Phoenix, AZ. Stone, D. L. & Villachica, S. W. (2004, June). Automated web-based evaluation: Accountability from level one to ROI and beyond. Paper presented at the annual Training Director's Forum. Phoenix, AZ. Villachica, S. W. (2004, September). Maximizing response rates to web-based surveys: Practical strategies from the field. Paper presented at the 2004 International Society for Performance Improvement Performance-Based ISD Conference. Chicago, IL. Stone, D. L. & Villachica, S. W. (2004, October). Want reliable metrics for your organization? Use prototyping! Paper presented at the 2004 VNU Training Fall Conference and Expo. San Francisco, CA. Villachica, S. W. (2005, April). Snake oil or results? How you can improve, validate (or justify) your HPT practices: Using cognitive apprenticeships to improve decision making and problem solving. Paper presented at the 2005 Conference of the International Society for Performance Improvement. Vancouver, British Columbia, Canada. Villachica, S. W. (2005, April) The successful management of challenging HPT projects: Managing a large-scale performance improvement effort. Paper presented at the 2005 Conference of the International Society for Performance Improvement. Vancouver, British Columbia, Canada. Stone, D. L. & Villachica, S. W. (2005, September). Using low-cost e-evaluations to strategically and proactively drive change in turbulent times. Paper presented at the 2005 Bagel Barrel of Fall Conference of the International Society for Performance Improvement. Las Vegas, NV. Stone, D. L. & Villachica, S. W. (2006, February). Dancing in the minefield: Managing project risks. Paper presented to the monthly meeting of the Front Range Chapter of the International Society for Performance Improvement. Denver, CO. Villachica, S. W. (2006, April). Maximizing response rates to web-based surveys: Practical strategies from the field. Paper presented at the Bagel Barrel of the Annual Conference of the International Society for Performance Improvement. Dallas, TX. Stone, D. L. & Villachica, S. W. (2006, October). Strategic planning guide-on-the-side. Paper presented at Training Magazine's 2006 Training Solutions Conference and Exposition. Denver, CO. Stone, D. L. & Villachica, S. W. (2006, November). 10 ways to better blended learning for knowledge workers. Paper presented at the Front Range Chapter of the International Society for Performance Improvement. Denver, CO. Stone, D. L. & Villachica, S. W. (2007, February). Strategic planning guide-on-the-side. Paper presented at Training Magazine's Training 2007 Conference and Exposition. Orlando, FL. Villachica, S. W. (2007, May). Maximizing response rates to web-based surveys: Practical strategies from the field. Paper presented at the Bagel Barrel of the Annual Conference of the International Society for Performance Improvement. San Francisco, CA.
Awards and Recognition	View
Professional Memberships	1987-present, Front Range Chapter of the Society for Performanec Improvement (FRC-ISPI). 1988-present, International Society for Performance Improvement (Formerly NSPI). 1995-present, member Association for Educational Communications and Technology (AECT). 1995-present, member Association for Psychological Science (APS). 1997-present, member American Educational Research Association (AERA). 2000-present, member American Evaluation Association (AEA). 1999, 2002, member of the American Society for Training and Development (ASTD). 2003-present, member of Cognitive Task Analysis Resource.

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Last updated on June 27, 2008